Support

Talk to a person

One inbox, answered by the people who make the tools. We reply within one business day.

Email us

Write to support@whetstone.example. Include your order number if you've already bought something — it gets you a faster, more useful answer.

Email support

Response time

Every message is answered within one business day. If a download link failed, say so in the subject line and we'll re-issue it as soon as we read it.

Before you buy

Not sure which tool fits? Tell us where you're starting from and we'll point you at the right one — including telling you when the answer is the $16.99 assessment and nothing else.

Refunds

Refunds are available within 7 days of purchase, provided the files have not been downloaded. Once you download the files, the order is fulfilled and non-refundable. Email us with your order number and we'll take it from there.